WTF?!? Photobucket angers a lot of its users with sudden payment demand

Dennis Olson

Chief Curmudgeon
_______________
Photobucket angers a lot of its users with sudden payment demand
By Trevor Mogg
Published July 05, 2017

Illustration file picture (REUTERS/Kacper Pempel/Files).

Illustration file picture (REUTERS/Kacper Pempel/Files).

Photobucket has long been a useful service for eBay and Amazon sellers as they can use it to host images for their listings.

However, the company has just decided to begin charging anyone who uses its photo service for hotlinking, as it's known. The unexpected move has caused chaos for many online sellers as images of their products have suddenly been replaced with a rather ugly message urging them to update their account to enable third-party hosting.

Logging into their account, affected users have been upset to discover that Photobucket is now requesting a hefty $400 a year for hosting services when up to now it was available as a free service.

Other sites like Etsy have also been hit by the updated terms, as have bloggers and other website users that have been uploading pictures to Photobucket before embedding them in their site.

The change means that across the web, billions of images -- Photobucket claims to host more than 10 billion in all -- have suddenly disappeared from a huge number of websites, replaced by a message urging the user to take action.

It seems that the firm gave little notice to its users of the change, leaving many ecommerce listings and other sites without their original images. Not surprisingly, users are not happy about the current situation, which means they'll either have to start forking out $400 a year or go through the laborious process of finding a new hosting site and performing the necessary uploads and embeds.

Many hit Twitter to voice their anger, with some users saying they've ditched the service and others threatening to do so.

Since the company launched in 2003, most of its income has come from ads that users see when they hit the site to upload images, but Photobucket is clearly intent on expanding its revenue sources.

A recent blog post by Denver-based Photobucket about the move was short and to the point, saying only that it was committed to providing the best experience and services for all of your photo and image needs and that users should review its updated terms of service.

The company describes itself as the premier destination for uploading, downloading, sharing, linking and finding photos, videos, and graphics. The service has 23 million monthly unique users in the U.S. and 100 million globally who upload over four million images and videos per day.

We've reached out to the company for comment and will update when we hear back.

http://www.foxnews.com/tech/2017/07...lot-its-users-with-sudden-payment-demand.html
 
Um, if expenses have mounted and they need to charge a fee, I could see that. But to go from free to $400 a year? That's going to tank them.

Hmmm....maybe that's the plan? :groucho: The exec's have what they want in place, time to dump it and move on.
 

Dosadi

Brown Coat
I have told people for years that putting files into the "cloud" makes one vulnerable to those who own the physical servers holding data ransom. This is it on a small scale, and hopefully people were wise enough to keep backups on their own physical media.

Amazon will simply open up its own hosting service for pics, same for ebay and photo bucket will go the way of the do do.

Might be a plan, but it is what will happen.
 

Hfcomms

EN66iq
Pretty simple way around it. Get your own website from a hosting company and upload images to a folder on your personal website. That is what I do. I run a weather website, technical forum as well as image hosting for $8 a month. I'm provided with 10 gigs of storage on the website and up to 50 gigs a month in bandwidth and I don't think I've seen more than 15 to 20 gigs used per month over the last 10 years. That $400 is ridiculous unless that is for the power sellers that run hundreds of ads and images at a time.
 

Dennis Olson

Chief Curmudgeon
_______________
I have told people for years that putting files into the "cloud" makes one vulnerable to those who own the physical servers holding data ransom. This is it on a small scale, and hopefully people were wise enough to keep backups on their own physical media.

Amazon will simply open up its own hosting service for pics, same for ebay and photo bucket will go the way of the do do.

Might be a plan, but it is what will happen.



Correct. This is why I never use cloud storage. It's also why we own the TB server, rather than rent space on someone else's.
 

hiwall

Has No Life - Lives on TB
I could certainly see why they would start charging a fee. Everything is about making money, it is the whole reason for that website (and most others). The only problem I see is the size of the jump. Free to $400 is like going from standing still to near light speed.
Maybe they are offering additional services with the paid subscription, that could make a difference. Either way many businesses will likely just pay the $400. It would cover them for a year and give them plenty of time to find an alternative.
 

kyrsyan

Has No Life - Lives on TB
One of the blogs I follow said they paid $9.99/year. But they got no notice whatsoever of the price change.
 

Housecarl

On TB every waking moment
I could certainly see why they would start charging a fee. Everything is about making money, it is the whole reason for that website (and most others). The only problem I see is the size of the jump. Free to $400 is like going from standing still to near light speed.
Maybe they are offering additional services with the paid subscription, that could make a difference. Either way many businesses will likely just pay the $400. It would cover them for a year and give them plenty of time to find an alternative.

Yeah, likelier than not that'll probably be the "commercial" users response.

It will definitely be interesting to see how long Photobucket's price point holds after "the Market" gets going...
 

energy_wave

Has No Life - Lives on TB
I use Photobucket and only pay $2.99 a month.

Types of Accounts, Pricing and Limits

Visiting : There is no cost to visit the Site or to register as a Member.
Free account : Each individual Member gets one free account that provides 2 GB of free storage or space available for your original photo files, or videos under 10min. The free account does not allow any image linking or 3rd party image hosting. If a free account Member exceeds their Content Limit, their account will be immediately suspended and they will need to become a “Paying Member” (defined below) in order to continue accessing their account. You can upgrade to a Plus account at any time.
Ad-free Account : The Ad-free Account offers Members the ability to use the Site without seeing any third party banner advertisements when logged into your Ad-free Account (note, viewers of your images within Photobucket will see ads unless they, too, have Plus accounts and you will continue to see Photobucket offers and announcements). This account level is available for $2.49 / month, payable by the Member on a monthly recurring basis.
Plus Account : The Plus Account offers several paid options that may give the Paying Member more storage, bandwidth, 3rd party image hosting, image linking and/or other services as outlined below. Once and during such period of time in which you subscribe to and pay for a Plus Account, we will consider you a "Paying Member." Please note that all Plus Account subscriptions are billed annually at the commencement of the service. Photobucket may also offer a monthly billing option for its Plus Accounts (see terms and restrictions, below).

Available Plus Account Plans : Photobucket offers the following Plus Account Plans:

o Plus 50 Plan: 52 GB of Storage for $59.99 / Year. The Plus 50 Plan does not allow any image linking or 3rd party image hosting.

o Plus 100 Plan: 102 GB of Storage for $99.99 / Year. The Plus 100 Plan allows for unlimited image linking but does not allow 3rd party image hosting.

o Plus 500 Plan: 500 GB of Storage and unlimited bandwidth for $399.99 / Year. The Plus 500 Plan allows for unlimited image linking and unlimited 3rd party image hosting.

Read more: http://photobucket.com
 

Flippper

Time Traveler
In the past few months before you can get into your photos they started pop ups saying 'get an extra 100 gb of storage and zero ads for $99.99 a year'. Once you close that out, you get an entire page of "sponsored ads" that cover your screen, and you have to hit "continue to site" to make it go away. Seems they're already making plenty of ad revenue, weird they want more. My account is still free because I don't dock a lot of photos there and keep it under whatever their threshold is. I imagine that will change and they'll try to get everyone to pay, I'll just go to another free service.
 

blackjeep

The end times are here.
That must be for commercial accounts or something. I just logged into my account and didn't get dinged for more money. However, I'm only using 9% of my limit.
I only use Photobucket to host pics I want to post online, not for storage. Storage is what big hard drives are for, on a local machine.
 

blackjeep

The end times are here.
Wellllll, I got an email from photobucket. Since I use them to host a couple of dozen pics here and elsewhere, they want me to upgrade to the 500 Plus plan. That's the plan that I have to use to host pics on the internet. The cost of this plan......

$39.99/month!!!!!!

I'm going to look for another photo service. Photobucket is committing suicide.
 

energy_wave

Has No Life - Lives on TB
If anyone here has images locked on Photobucket, I was able to recover my old account. It's now 5 bucks a month. You can get a free 7 day trial, which I did today and was able to access my 28,578 photos. They have a down load link that zips them for later extraction and so far, I'm happy.

I just want my old photos. I'm not doing much anymore on ebay. Retirement and all.

When Photobucket screwed my account I found JPEGbay.
 

Elza

Veteran Member
Pretty simple way around it. Get your own website from a hosting company and upload images to a folder on your personal website.
Yup. We've done this for the last 20 years. Domain registration is cheap as is the hosting. Takes care of everything I need including e-mail. No muss, no fuss.
 

Kathy in FL

Administrator
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I have three 8TB external hard drives ... and I need another one in the near future. Keeping those things categorized and organized is a job in and of itself. I do have the most important stuff backed up to Carbonite and Amazon photo storage.
 

DFENZ

Contributing Member
Why would an eBay seller upload their photos to Photobucket? I have some 3,000 unique items on eBay, with an average of 4 photos each per listing. As far as I know, all of them show up when a listing is viewed. Ebay has their own photo uploader with editing software that is intuitive and easy to upload and navigate; why involve a third party? To be sure, eBay has their own problems, with exorbitant fees and arbitrary rules but if I had to stage and reshoot all of the photos, it would be the last straw.
 

mistaken1

Has No Life - Lives on TB
I have told people for years that putting files into the "cloud" makes one vulnerable to those who own the physical servers holding data ransom. This is it on a small scale, and hopefully people were wise enough to keep backups on their own physical media.

Amazon will simply open up its own hosting service for pics, same for ebay and photo bucket will go the way of the do do.

Might be a plan, but it is what will happen.

The 'cloud' is feudalism for the information age.
 

Griz3752

Retired, practising Curmudgeon
Um, if expenses have mounted and they need to charge a fee, I could see that. But to go from free to $400 a year? That's going to tank them.
Common strategy - announce some high dollar tax or fee then back down from that claiming a typo or such and announce something a lot more palatable.
 

energy_wave

Has No Life - Lives on TB
Why would an eBay seller upload their photos to Photobucket? I have some 3,000 unique items on eBay, with an average of 4 photos each per listing. As far as I know, all of them show up when a listing is viewed. Ebay has their own photo uploader with editing software that is intuitive and easy to upload and navigate; why involve a third party? To be sure, eBay has their own problems, with exorbitant fees and arbitrary rules but if I had to stage and reshoot all of the photos, it would be the last straw.
The more photos in a listing, the better the search results. I fill my listings with the 24 images ebay provides space for, but also use JPEGbay for the description. Like if I sell a vintage computer or stack of records, I'd need a lot of images. Pictures sell.
 

Blacula

Dark Roasted
I've gotten an "urgent" email from Photobucket at least a dozen times letting me know that my account would be deactivated, then letting me know how to reinstate my photos. Jokes on them, I haven't uploaded anything in 15 years and don't really care if my two dozen flip phone photos are lost to history.
 
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