Windows Twice I've gotten a full screen popup - microsoft warning

[Chance]

This has happened twice now - just this week.

It's a full size screen that pops up - and a red screen pops up too. Telling me there is a possible problem with windows. It says it's from microsoft - they've detected a problem. I know not to call, etc. The popup looks fake.

The 2nd/last time this happened I was on AOL news - it covered my screen and it took me a while to x out of it.

Both times I've followed with a Webroot scan and a Malwarebytes scan with nothing coming up.

My question is: Is this possibly related to the website I was on? Or is this something with my computer? I would think it's with the website as it's only happened twice and my anti-malware has found nothing. I can't remember with the first time it happened what site I was on.

I googled this and there are a couple of similar popups/comments but not identical to my popup.

If you have an answer for me - thanks in advance!

Chance

PS Just deleted my browsing history, cookies, etc. Maybe that will end this popup issue.

 

[JF&P]

Malware bytes isn't always catching everything....I added "Bitdefender" to my machine and it seems a little more powerful...

 

[Chance]

Thanks JF&P.

I'll check out Bitdefender!

Chance

 

[Chance]

Got my third popup last night - it was different from the other two. I saw this same wording other people noted when I goggled my 2 popups yesterday: Microsoft - missing our out-of-date windows drivers may be affecting your PC's performance. Update now.

Yep - I got a malware that made it through BOTH Malwarebytes and Webroot!

So, I think I'll replace the Webroot with another anti-viral/anti-malware.

PCMatic advertises good coverage - think I'll check out them.

Edited: not seeing such great reviews for PCMatic.

 

[Chance]

Follow up: Per Webroot - this was not a malware or virus issue - I needed to delete cookies from the particular browser involved with the 'popup'. I did not do that. I did not know I was using a second browser. Webroot found the particular 'popup' and showed me what was happening.

Good to know.

Anyway...all good now.

 

[JoanD777]

I, too, got that screen supposedly from Microsoft. I just did a system shutdown. Malwarebytes and Webroot did not find anything.

J